Frequently Asked Questions
Everything you need to know about your next adventure with Stanton Bikes.
How long does shipping take for a new bike?
Standard shipping for full bike builds typically takes 7-10 business days, while frame-only orders and components are dispatched within 48 hours.
Do you offer international shipping?
Yes, we ship our high-performance frames and bikes worldwide. Shipping costs and import duties are calculated at checkout based on your delivery location.
What is the warranty policy on Stanton frames?
All our steel and titanium frames come with a limited lifetime warranty against manufacturing defects to ensure your peace of mind on the trails.
Can I customize the components on my bike build?
Absolutely. We offer various build tiers and custom options for groupsets, wheelsets, and finishing kits. Please contact our custom build team for a personalized quote.
What is your return policy for accessories and components?
Unused items in their original packaging can be returned within 30 days of purchase for a full refund or exchange, excluding shipping costs.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for qualifying customers.